Returns & Exchanges
At XDress, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return unopened items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the unused items in their original box, ensuring all protective seals and labels remain intact for hygiene reasons.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing